Legal information

This website is operated by SalehaShadi, a matrimonial service for Muslim families.

Address

Bhopal, Madhya Pradesh, India

Email

[email protected]

Phone

8770559119

Office hours

Monday – Saturday, 10am – 7pm

Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you can raise any complaint about this website, a profile, or how your information has been handled with our grievance officer:

Send your complaint using our grievance form.

You can also use our grievance form, which goes straight to the grievance officer.

We acknowledge every complaint within 24 hours and resolve it within 15 days. If a complaint is about content that impersonates someone, or that shows a person in a private or intimate way, we act on it within 24 hours.

Tell us if you find a profile or photo that is fake, misleading, offensive, unlawful, or uses someone’s details without their consent. Please include:

• the profile code or the page address;
• what is wrong, and why;
• how we can reach you, if you would like to hear back.

Reports are handled in confidence. We may hide a profile while we look into it. Advice on staying safe is in our safety guidelines.

Profiles are written by members and their families, and we cannot guarantee that everything in them is accurate. We do not promise a match, and nothing on this website is legal, religious or family advice. Please make your own enquiries before any commitment.

Read the full disclaimer.

The website’s design, text, logo and name belong to us. Do not copy, reproduce or reuse them without our written permission.

Members keep the rights to the photos and information they upload. By adding them to a profile, you allow us to show them on this website, as your privacy settings allow, for as long as the profile is live. Copying profiles or photos from this website, by hand or with automated tools, is not allowed.

Where we link to another website, such as a payment app or a government helpline, we are not responsible for its content or how it handles your information.

We cooperate with lawful requests from the police and other government authorities in India, and share information only as the law requires. These requests should be sent to the grievance officer above.

• Terms of use: the rules for using this website and buying a membership.
• Privacy policy: what we collect and who can see it.
• Refund policy: when a payment can be refunded.
• Safety guidelines: how to stay safe when you meet new families.
• Disclaimer: what we check, and what we cannot guarantee.