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Policies

Disclaimer

We work hard to keep this a genuine, respectful community, but a matrimonial decision is your family’s to make. Please read what we can and cannot promise.

Last updated 7 October 2026

Profiles are written by members

Every profile is written by the member or their family. This includes age, marital status, education, profession, income, family background, religious practice and photos. Our team reads each profile before it is published, and may ask for changes or decline it, but a review is not a check that every detail is true.

We are not responsible for information that is inaccurate, incomplete or out of date. If you think a profile is false, please report it.

What verification means

Where our team has checked something, such as identity, a mobile number, education or profession, the profile shows exactly what was checked. Anything not marked as verified has not been checked by us. Verification reflects what we saw at the time of the check, reduces risk, and is not a guarantee.

Photos

Photos are uploaded by members and may not show how someone looks today. Speak by video call, or meet with your families, before relying on a photo.

Your own enquiries

Before agreeing to a marriage, every family should confirm the important facts for themselves, through people and documents they trust:

  • identity, age and marital status;
  • family background and references;
  • education, employment and income;
  • health, and anything else that matters to your family.

Our safety guidelines explain how to do this safely.

No guarantee of a match

We do not promise that you will find a match, that a family will reply to your interest, or that an introduction will lead to a marriage. A membership plan gives access to features; it does not guarantee a result.

How members behave

We are not responsible for what members say or do, on this website or outside it, including at meetings and in any arrangement families make with each other. We act on every report we receive, and may remove anyone who breaks our terms of use.

Not professional advice

Anything our team shares, on this website or in conversation, is general guidance. It is not legal, religious, medical or financial advice. Please consult a qualified person, such as an alim, a lawyer or a doctor, for advice on your own situation.

Availability of the website

We try to keep the website available and accurate, but it may sometimes be unavailable, or contain errors, while we maintain or improve it. The website is provided as it is, without any promise that it will always be available or free of errors.

Our responsibility

To the extent the law allows, we are not liable for any loss arising from relying on a profile, or from contact between members. Our full responsibility is set out in our terms of use. For any concern, contact our grievance officer.

Questions about this policy?

Speak with the SalehaShadi team at [email protected] or on 8770559119, or use our contact form.